1230 Privacy Policy — How We Protect Your Information

Information We Collect

When you register or use the 1230 platform, we collect various types of information necessary to keep our services running properly and securely. The categories of information collected are as follows:

• Account information: Your username, email address, phone number, and encrypted password as provided during registration.
• Payment information: Details relating to deposit and withdrawal transactions in MYR via methods such as FPX and e-wallets. Full card numbers are not stored on our servers.
• Device and browser information: Your IP address, device type, operating system, browser type, and screen resolution are collected automatically when you access the platform.
• Usage data: Pages visited, session duration, in-platform actions, game preferences, and betting history associated with your account.
• Cookies and tracking technologies: Small files stored on your device to maintain login sessions, save language preferences, and help us understand how users interact with the platform.

How We Use Your Information

1230 uses the information collected solely for legitimate operational and user service purposes. Your information is used to:

• Processing account registration, identity verification, and day-to-day account management.
• To securely process financial transactions in MYR, including deposits and withdrawals.
• To send important notifications regarding your account, transactions, and platform updates via email.
• Detecting and preventing fraudulent activity, money laundering, or unauthorised access.
• Improving the user experience based on usage data and general feedback.
• To comply with applicable legal and regulatory requirements in Malaysia.

1230 will not use your information for third-party marketing purposes without your prior consent.

Cookies and Tracking Technologies

The 1230 platform uses cookies to enhance the user experience and ensure core platform functions run smoothly. There are two main categories of cookies in use:

• Essential cookies: Required for core platform operations such as login sessions, form security, and navigation. These cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand platform usage patterns on an aggregate and anonymous basis. This information helps us improve platform performance and design over time.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect your login functionality and account security on 1230.

Data Storage, Security and Sharing

All 1230 user data is stored on servers protected with SSL (Secure Socket Layer) encryption technology. This means all communication between your device and our servers is encrypted and cannot be read by any unauthorised third party.

1230 limits access to users' personal information to only the staff and systems that require it for legitimate operational purposes. We do not sell, rent, or share users' personal information with third parties for commercial purposes without your explicit consent.

Information may be shared only in the following limited circumstances:

• Payment service providers required to securely process your MYR transactions.
• Law enforcement authorities where required by a court order or applicable Malaysian law.
• Technical service providers bound by strict confidentiality agreements.

Inactive user data will be retained for as long as required by law and operational needs, after which it will be securely deleted or anonymised.

Your Rights as a User

As a 1230 platform user, you have certain rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you at any time.
• Right to Rectification: If any information in your account is inaccurate, you have the right to update it through your account settings or by contacting support.
• Right to Erasure: You may request deletion of your account and personal information, subject to applicable legal record-keeping requirements.
• Right to Restrict Processing: You may request that we restrict how your information is used in certain circumstances.

To exercise any of the above rights, please contact the 1230 support team by email at [email protected]. Requests will be processed within a reasonable timeframe in accordance with operational and legal requirements.

Policy Changes and How to Contact Us

1230 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable legal requirements. Any material changes will be communicated to registered users via email or in-platform notification. The latest version of this Privacy Policy is always available on this page.

Your continued use of the 1230 platform after any changes are published will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests regarding your data privacy, please contact us:

• Email: [email protected]
• Further assistance: Visit the page FAQ us for answers to our most frequently asked questions.

Last updated: 2026